What features are included in the free bitly.Pro?

• Whitelabel service for a custom short URL, with up to 10,000 shorten requests a day.
• The bitly.Pro dashboard, which rolls up analytics about the most viral content from your domain.
• Integrate seamlessly with the tools you already use around the web. bitly.Pro goes where you go.

What do I need to set up bitly.Pro?

To sign up for either version of bitly.Pro, you need three things:

1. A registered bit.ly username.
2. A short domain that you own and manage, for custom URL shortening.
3. The domain that you wish to monitor in our real-time dashboard.

If you’re interested in reselling or distributing bitly.Pro, please contact bizdev@bit.ly.

How much does bitly.Pro cost?

bitly.Pro is a free product. bit.ly will not charge for the custom domain service or the basic dashboard. Free means free. But it also means that we can’t provide a lot, if any, support service (i.e. phone support, etc.) under the free plan.

What about my existing short URLs created under bit.ly or j.mp?

All of the statistics associated with your bit.ly or j.mp username will be preserved under your bitly.Pro account. Once you have a custom domain setup under bitly.Pro, those hashes migrate seamlessly to your custom domain (i.e. if you created the URL http://bit.ly/c57f0i under your existing username, under bitly.Pro, the URL http://mycustom.domain/c57f0i would redirect to the same destination with the same statistics when you look at the associated info page).

Are there any changes to the API for bitly.Pro?

Once a custom domain has been configured for your bitly.Pro account, domains shortened under the associated username and API key will now shorten URLs with your custom domain. You do not need to change your API key.

What is the difference between the dashboard and existing bit.ly URL statistics that I get to when I add a “+” to a bit.ly URL?

bit.ly tracks the real time social distribution of any given URL. That’s the data you see when you add a “+” to a bit.ly URL. The Pro dashboard rolls up that data for your domain and provides aggregate real-time statistics from the past 24 hours.

Can we have multiple users on each account?

There is a one-to-one mapping for bit.ly usernames and custom domains for bitly.Pro. If you wish to have multiple custom domains for each of your brands/web properties, you will need to register a different username for each.

Will my custom domain work with 3rd-party tools?

Once a custom domain has been configured for your bitly.Pro account, all 3rd-party tools that allow you to enter your bit.ly username and API key will now shorten URLs with your custom domain.

Do you have any guidance on how/where to select/research/obtain short domains?

The most important decision for bitly.Pro is choosing and purchasing a good short domain to match your branding. We strongly suggest the domain name be kept to 5-6 characters. Check out this list on Wikipedia of all of the top-level domains and get creative. Click on the desired TLD on the page to find out the restrictions and available domain registrars. Few people will ever type these domains - instead they will be created via the API, shared, and clicked. Hence, the branding of your short domain should focus on being visibly recognizable - abbreviations and msspllngs lk remvng vwls wrk prtty wll. There’s a scarcity of characters in Tweets and SMS, so every character saved grants you more ability to annotate your message. We do not acquire domains for users.

What features are included in bitly.Pro Enterprise edition?

The paid service includes the following:

• Custom short URLs, buttons, and dashboards for multiple domains.
• Advanced dashboard features, including additional analytics and 3rd-party application support.
• End-to-end branding — if you shorten a link at bit.ly, or use bit.ly on a Twitter client such as TweetDeck, you’ll notice that when you shorten or share an article from theonion.com (for example), it will resolve to an onion.com short URL instead of a bit.ly-branded URL. This will result in both greater transparency for end users about link destinations and in millions of additional brand mentions for publishers in the bit.ly stream.
• A customer service and support plan.

Won’t some end-to-end publisher domains be longer than bit.ly?

Yes, though we recommend that publishers use very short domains. Note end-to-end branding will not be a feature of j.mp. So if users want to ensure the shortest possible URL and are indifferent to exposing underlying brand, then they can use j.mp either by navigating to the j.mp website or by selecting that option in most Twitter clients.